| Application fit |
12 |
Supplier understands your finished product, use environment and conversion process. |
Application-specific sample, reference construction, technical discussion. |
One generic grade is proposed for very different applications. |
| Production & process control |
12 |
Key coating, lamination, embossing or finishing variables are defined and controlled. |
Process flow, factory review, QC checkpoints, change-control explanation. |
No clear answer on where the material is made or which process steps are controlled. |
| Sample-to-bulk consistency |
12 |
Approved appearance and structure can be linked to commercial production. |
Golden sample, color reference, retained sample, signed specification. |
Sample is supplied without a traceable item code or construction details. |
| Testing & compliance pathway |
12 |
Test methods are selected according to the application and target market. |
Current test reports, agreed standards, pre-shipment or batch testing plan. |
Broad claims are used without a test method, condition or applicable material code. |
| Customization capability |
10 |
Color, grain, gloss, thickness, backing and hand feel can be developed when needed. |
Lab dips, embossing options, backing options, sample-development workflow. |
Customization is promised but no approval process or tolerance is discussed. |
| Material structure knowledge |
10 |
Supplier can explain how surface, PU layer and backing affect use and processing. |
Construction sheet, thickness breakdown, substrate options. |
Recommendation is based only on appearance or price. |
| Repeat supply & capacity |
8 |
Lead time, repeat-order planning and production allocation match your purchasing cycle. |
Typical lead-time range, repeat-order procedure, capacity discussion. |
Only maximum capacity is quoted; no realistic schedule is discussed. |
| Documentation & traceability |
8 |
Product codes, lot information, packing marks and approved documents are controlled. |
TDS/COA where applicable, labels, packing list examples, batch records. |
Different documents use inconsistent item names or specifications. |
| Communication & change control |
8 |
Technical questions are answered clearly and material changes are communicated before shipment. |
Named contact, written approval flow, issue-response procedure. |
Specifications change through informal chat without revised approval. |
| Total landed value |
8 |
Price is compared with width, usable yield, defects, packing, freight and payment terms. |
Normalized quotation, packing data, roll length, tolerance and trade terms. |
Only unit price is emphasized while key commercial conditions remain vague. |